Delivery will be made to the address specified by Customer on the completed order form.
Our logistic partner will deliver Customer’s order to the main entrance of the delivery address.
The Rusco Online Shopping delivery service is available only in Peninsular Malaysia.
Delivery times will be agreed with the Customer at the time of placing Customer order.
All goods must be received by an adult aged 18 years or over. If the driver has doubt over the age of the person receiving the goods, he is entitled to ask such person to show an identity card to prove his/her age. If the person is shown not to be over 18 and no other person can receive the goods, we shall not hand over the goods.
If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and Customer will need to contact customer services to re-arrange delivery.
If paying by card at the door, the cardholder must be present.
If Customer requests for redelivery, Yataro is entitled to charge for providing the service.
Whilst we make every effort to deliver all Customer goods in the agreed time, Yataro will not be liable if it fails to do so in part or in full due to circumstances beyond its control.